Recent data reveals a growing hesitation among U.S. companies to hire workers in their 20s. A survey by Intelligent.com found that 1 in 6 companies are reluctant to hire Gen Z workers, citing concerns about laziness, lack of professionalism, and poor communication skills. The findings raise critical questions about workplace readiness, generational dynamics, and the evolving expectations of the modern workforce.
The Survey Findings
The survey, which polled 966 business leaders involved in hiring, uncovered stark challenges associated with hiring recent college graduates:
- 75% of companies report dissatisfaction with some or all recent graduate hires.
- 6 in 10 companies have fired a recent college graduate this year due to poor performance.
- 1 in 7 companies may stop hiring new grads entirely by 2025.
The top reasons cited include:
- Lack of motivation and initiative (50%)
- Unprofessional behavior (46%)
- Poor communication skills (39%)
- Struggles with feedback (38%)
The data also showed that new hires often struggled to adapt to less structured environments and the autonomous nature of modern workplaces.
The Gen Z Conundrum: Why Are Young Professionals Struggling?
1. Workplace Readiness Gap
Intelligent’s Chief Education and Career Development Advisor, Huy Nguyen, noted that many young professionals enter the workforce with theoretical knowledge but lack practical experience and soft skills. This mismatch leads to friction between recent graduates and seasoned employees.
2. Resistance to Corporate Norms
Gen Z often views traditional corporate tasks as mundane or irrelevant. According to Joe Procopio, a tech entrepreneur, the frustration stems from a desire for meaningful work. Tasks perceived as insignificant can erode their motivation.
3. Generational Expectations
Hiring managers report that recent grads often appear entitled (65%) or easily offended (63%). Over half believe they lack work ethic (55%) and struggle with feedback (54%).
What Can Companies and Gen Z Workers Do?
For Companies:
- Tailored Onboarding Programs
Companies must invest in structured onboarding programs to bridge the skills gap. Clear communication of expectations, workplace culture, and mentor programs can help new hires adjust more effectively. - Focus on Potential Over Experience
Interview questions should assess adaptability, problem-solving, and coachability instead of solely focusing on past experience. - Etiquette and Professional Development Training
A staggering 9 in 10 hiring managers suggest etiquette training for recent graduates to improve workplace readiness.
For Gen Z Workers:
- Develop Soft Skills
Communication, adaptability, and teamwork are critical in any workplace. Taking feedback constructively and applying it demonstrates growth and professionalism. - Demonstrate Initiative
A strong work ethic, punctuality, and a positive attitude are key factors that hiring managers value. Volunteering for tasks outside of core responsibilities can set a new hire apart. - Embrace Learning Opportunities
Observing workplace culture and seeking mentorship can provide invaluable insights into thriving in a professional environment.
Bridging the Gap Between Generations
The challenges Gen Z faces in the workplace reflect both individual and systemic issues. While it is easy to stereotype young workers, companies and employees alike share the responsibility for creating a harmonious work environment. By fostering communication, offering mentorship, and focusing on mutual growth, both parties can benefit from the unique strengths each generation brings to the table.
This generational shift is an opportunity to rethink how workplaces operate and how employees are nurtured for long-term success.
